We offer exchange only for item(s) shipped back to us within 7 days of receiving your item(s). Items being returned must be unworn and in original condition with all tags attached. If the item is worn, the item will be returned and no credit will be issued for the item.

The exchange order will ship once your return has been received and inspected. Shipping costs are non-refundable.

Shipping costs are non-refundable.

We do not offer refunds back to the original payment method.

If there is an issue with your order/delivery, please reach out within 7 days of the delivery window so we can assist you, if you are past this time frame, we will be unable to assist you. 

Returns or exchanges from online orders are not accepted in-store. Also, credit issued from online orders can only be applied to online orders, and will not be accepted in-store. 

Need help?

Contact us at luvmoney.co@gmail.com for questions related to refunds and returns.